Submit a request
What are the Digikeijs' company details?
Can I change my order?
How can I check if my order has been successful?
Where can I check the status of my order?
Which payment methods are available?
I receive an error message during payment. What should I do?
Can I pay for my order after I have received the products?
Can I collect my order in person?
How will my order be delivered?
What is the delivery time for my order?
Can I have my order delivered to another address?
When will my order be delivered?
What are the shipping costs?
Repairs and Returns
How can I return products?
How can I have an product repaired?
What is the return address?
I have received the wrong or a damaged product. What should I do?
Where can I submit online support questions?
Where can I see my old support tickets?
Where can I download the manual for a product?
I have a different complaint. What should I do?
I have a complaint about a product. What should I do?