General information

• What are the Digikeijs company details?
• What are the terms and conditions of Digikeijs?
• What is the privacy / cookie policy of Digikeijs?
• What are the terms of use for the Digikeijs APP?

Ordering

• Can I change my order?
• How can I check if my order has been successful?
• Where can I check the status of my order?

Payment

• Which payment methods are available?
• I receive an error message during payment. What should I do?
• Can I pay for my order after I have received the products?

Shipment

• What are the shipping costs?
• When will my order be delivered?
• Can I collect my order in person?
• How will my order be delivered?
• What is the delivery time for my order?
• Can I have my order delivered to another address?

Repairs and Returns

• How to create a return or repair request
• Return / Repair procedure
• I have received the wrong or a damaged product. What should I do?

Support

• Where can I submit online support questions?
• Where can I see my old support tickets?
• Where can I download the manual for a product?
• I have a different complaint. What should I do?
• I have a complaint about a product. What should I do?