You can exchange or return a product within 14 days. The product must then be complete and in original packaging (if reasonably possible). Products that are damaged, used or incomplete are not eligible for exchange or refund. This 14 day cooling off period applies exclusively to consumers. Any costs and the risk of returning are at the expense of the customer. The delivery costs to get the product delivered (from Digikeijs to customer) will be returned to you after return, unless the initial purchase consisted of several products and you only return a single product.
To start the return process please login to your account on https://www.digikeijs.com.
1. In My account please select the option RMA
2. Click on the button Request new return
3. Please select your order or if you bought it with one of our dealers select Offline Order
4. Fill-in all requested date including your correct address and click on Submit request.
Your return request has been created, please print out your return form and include this in your